Why Is Lone Worker Training Important? 

If your business employs lone workers, it’s crucial to ensure they are equipped with the latest lone worker safety technology so they can communicate with supervisors at all times and call for assistance if an emergency situation arises. However, lone worker technology alone is not enough to guarantee the safety of your staff. Lone worker training is a necessity to ensure your workers are knowledgeable about emergency procedures and how to respond if something is amiss. Lone worker safety training needs to be accessible to all employees so that everyone feels confident using the safety devices they are provided with and approachable so that lone workers feel comfortable at all times during their shift. 

What Should Lone Worker Training Include? 

What Lone Worker Safety Devices Do 

Lone workers must understand what their device monitors and how it tracks their location. They must be aware of who has access to information their devices broadcasts and how information is accessed. In other words, lone workers should understand how both ends of the system work: the lone worker safety devices and the monitoring equipment used by supervisors. It must be emphasised that locational information is used to keep lone workers safe, not to improve productivity or ensure compliance. 

How Long Workers Safety Devices Work 

Lone workers need to know how to operate the technology they are issued. Training must demonstrate how to activate an alert and what happens when an alert is activated. Understanding what happens when an alert is triggered helps lone workers feel confident to activate their safety devices in a real-life scenario. An attitude of ‘false alarms don’t matter’ should also be conveyed to lone workers because even a false alarm shows the devices work. 

Why is Lone Worker Training Used? 

In most cases, lone workers safety devices are employed so that businesses are compliant with laws concerning lone workers. Employers have a duty of care to their staff and the provision of lone worker safety equipment ensures a high level of care is provided. Lone worker solutions are secondarily used to ensure safety of workers at all times; either as a pre-emptive move or as a result of lone workers injuries which have happened previously. 

Lone Worker Safety Policies 

As well as provision of lone workers safety equipment and training, a lone worker safety policy must be put in place at any business that employs lone workers to provide an outline of the risks and hazards associated with a job and how to navigate them safely. Lone workers should be asked to contribute to lone worker safety policies to ensure they are as realistic as possible. Workers themselves are best placed to identify common hazards and potential hazards as well as unexpected situations that could arise. A lone worker safety policy should also include provision of first aid training and placement of first aid kids on-site. 

Buy Lone Worker Safety Devices 

TWIG Australia supplies and distributes lone worker safety devices across the nation. Our GPS-enabled lone worker safety devices ensure the safest possible outcomes for social workers working alone. We have a range of products available to help keep social workers safe, check out our online store to see them. You can call TWIG Australia on 1300 765 543 to make an order or reach out via our contact page for a quote.