Understanding the Cost of Lone Worker Protection

Implementing a robust lone worker protection plan is a necessity for any business that employs lone workers. It is certainly great to see that over the years, there has been major shift in the mindset of the employers about their lone workers. Today’s smart employers understand the true value of protecting workers that work in isolation. Owing to the recent technological advances, it has become much easier to continuously monitor these workers and initiate emergency measures as soon as there is a problem.

Like any other project undertaken by a business, implementing a proper lone worker protection system comes at a cost. While planning any lone worker plan, a multitude of cost components must be factored in. Discussed below are some of the most important cost components to take into account while calculating the cost of lone worker protection systems.

Devices: This is undoubtedly the largest outlay for any business planning to implement a protection system for its lone workers.  Over the years, a wide range of devices have been created to make lives easier for lone workers. The exact cost incurred on these devices depends on the exact requirements of the business and its lone working staff. For example, a lone working sales representative may need no more than a discreet and lightweight SOS Fob. However, people working in a loud site surrounded by heavy equipment will surely need a more sophisticated device with better features.

Obviously, when it comes to lone worker devices, choices don’t just end there. These days, in addition to paying for the devices outright, there is also the option of leasing them for a set period of time. These lease deals often look great on paper, but can be extremely expensive in the long run. Also, please be mindful of the fact that the lone working technology is constantly evolving. Therefore, the device you are using today may need to be updated in the future.

Connecting the Device: Regardless of the devices used, SIM cards are required to ensure network access. If smartphone apps are installed on existing mobiles, purchasing their own SIM cards is the cheapest option. However, if you go with this option, data charges may be worth considering. Also, though it is a pocket-friendly option, this may not be a viable solution for lone workers that frequently travel for work and often work in areas with poor network coverage. In these circumstances, using a roaming SIM may be the better option.

Though buying your own SIM may appear to be the most economical option, it may not be the case when the whole service is offered by a lone worker protection service provider. An experienced provider can also ensure that the system functions to its maximum potential.

In order to ensure maximum coverage, some providers may install numerous beacons surrounding the work site. This is a worthwhile expense in areas with weak or no signal. However, if the area has decent coverage, this expense can be avoided.

Ongoing Costs:

Please remember that selecting and connecting devices is just the beginning of a long process. These systems are effective only when the managers and workers in the organisation know how to use them. Therefore, lone worker training is a must to ensure successful implementation of these systems.

Many of the lone worker protection providers offer training support as part of their package. Before opting for a particular provider, you must evaluate the extent of support they will provide. Mentioned below are some points to consider in this regard.

  • Will there be any training for the staff on introduction?
  • Will it be a one-off session?
  • Will there be further training when features are updated?
  • Is there any provision for round-the-clock support?

Considering the fact that training is a significant ongoing cost, it is not a bad idea to hire an in-house expert to look after all the training and support needs related to your lone worker protection system.

Another significant ongoing cost relates to the maintenance and repair of the device. Therefore, it is important to be aware of the warranty offered with the device, provisions for free update in the future, nature of service available, and the monthly maintenance cost.

Wrong Partner: In general, the cost of implementing a lone worker protection system is not likely to break your bank. The real cost comes in the form of systems that fail to deliver the expected results. This is why choosing the right partner can be the key. Also, instead of compromising on useful features, it is always better to pay a little more for a system that fulfils the lone worker protection needs of your business.

If you are still unsure about the cost of your lone worker protection project, please feel free to get in touch with TWIG Australia. The sole distributor of Twig Com products in Australia, we have an exquisite range of protection systems tailor-made for different industries.