Support

Technical advice

• basic technical advice free of charge
• videos
• Coverage & Networks
• for more detailed advice and support please see TWIG Support Services

Factory repair

• free repair service for TWIG devices within the warranty period
• paid repair service for TWIG devices outside the warranty period

Software tools

• TWIG Configurator for all device types
• TWIG FirmwareLoader for all device types
• TWIG Integrator Kit
• TWIG WebFinder SP

Documents

• Certificates
• Configuration guides
• Datasheets
• Declarations of conformity
• Installation guides
• Quick guides

Modular system

• Short Range Devices
• AGPS
• ARC Service Provider model
• TWIG Integrator Kit
• Charging station

Settings

• Device configuration
• Device customisation

Compatible systems

• Twig Point Online Portal
• Software tools
• GPS tracking and alarms monitoring

TWIG ARC solutions

• TWIG Integrator Kit for integrating TWIG devices to client alarm monitoring system
• TWIG WebFinder SP – a turn-key Central Station

TWIG support services

• Factory repair services
• RMA process
• TWIG Service Provider model
• Extended warranty
• Custom device settings
• TWIG Battery service